BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.4.8//EN TZID:Australia/Sydney X-WR-TIMEZONE:Australia/Sydney BEGIN:VEVENT UID:46452@dev.rydedistrictmums.com.au DTSTART;TZID=Australia/Sydney:20250925T000000 DTEND;TZID=Australia/Sydney:20251024T000000 DTSTAMP:20250925T042338Z URL:https://dev.rydedistrictmums.com.au/events/office-manager-childrens-en tertainment-company/ SUMMARY:Office Manager – Children's Entertainment Company DESCRIPTION:Join a supportive\, family-friendly team where creativity\, fle xibility\, and teamwork are part of daily life. We support each other to g et things done.\n\n\n Position Type: Full-time\n Location: Ryde\n Compe nsation: $75\,000–$85\,000 + Super + performance-based bonuses\n\n[space _40]\n\nAbout Us\n\nBop till you Drop is a growing children’s entertainm ent company that brings joy\, creativity\, and fun to families through liv e events\, parties\, and interactive experiences. Our team of talented ent ertainers and dedicated staff work together to create unforgettable memori es every weekend. We’re now looking for a highly organised\, people-focu sed Office Manager to oversee our day-to-day operations and ensure everyth ing runs smoothly behind the scenes. Check out our website on https://bopt illyoudrop.com.au/\n\n[space_40]\n\nAbout the Role\n\nAs our Office Manage r\, you will be the go-to person for managing operations\, scheduling ente rtainers\, handling customer escalations\, and keeping the business on tra ck. You’ll collaborate closely with our customer service and performance teams to ensure every event is fully staffed\, properly equipped\, and de lightfully executed.\n\nOur full-time team consists of 5 full time employe es and 2 casuals\, all operating from our home-based office in Ryde. The e ntertainer contractor team is approximately 30 contractors in NSW\, SA\, W A and QLD.\n\nThis is a hands-on\, high-responsibility role best suited fo r someone who thrives in a fast-paced\, detail-oriented environment and en joys being the person who “makes it all happen.”\n\n[space_40]\nKey Re sponsibilities\n \;\n\nOperations &\; Scheduling\n\n Oversee weekl y scheduling of entertainers for all events\n Confirm staffing and logist ics by mid-week for each weekend\n Ensure entertainers are prepped with n ecessary equipment\, props\, and supplies\n Anticipate gaps or changes in coverage and troubleshoot last-minute needs\n Organise and coordinate al l aspects of school holiday programs\n\n \;\n\nTeam Support\n\n Serve as main point of contact for entertainers and contractors\n Manage party supply orders\, equipment\, and general inventory\n Keep communication f lowing between entertainers and internal staff\n\n \;\n\nCustomer Expe rience\n\n Assist with handling escalated customer issues or complaints\n Collaborate with customer service team to create and review custom quote s\n Ensure client needs and expectations are fully communicated to perfor mers\n\n \;\n\nQuality &\; Process Oversight\n\n Track event outco mes\, feedback\, and team performance\n Identify areas for efficiency or improvement in workflow\n Keep the owner informed on team dynamics\, cove rage issues\, and client concerns\n\n \;\n\nMarketing &\; Business Development Support\n\n Contribute ideas for social media campaigns\, ema il marketing\, and promotions\n Help brainstorm ways to improve customer engagement and brand awareness\n Support the owner in identifying and act ing on business growth opportunities\n While not a primary focus\, an int erest in marketing strategy is valued\n\n \;\n\nQualifications\n\n 3+ years in operations\, office management\, event coordination\, or similar field\n Excellent communication and organizational skills\n Comfortable juggling multiple moving pieces at once\n Calm under pressure\, excellen t problem-solving skills and solution focused attitude\n Not essential\, however familiarity with Servicem8\, Xero\, Mailchimp and Try Booking is a dvantageous\n Bonus: experience in entertainment\, performing arts or eve nt management\n Bonus: interest or experience in small business marketing or growth strategy\n\n \;\n\nInterested?\n\nIf you're looking for a l eadership role in a supportive\, family-friendly business where your work truly makes a difference\, we’d love to hear from you. Please send your resume to cathy@boptillyoudrop.com.au.\n\nOptional: To help us get to know you better\, you're welcome (but not required) to include a short 2-minut e video introducing yourself and sharing why you think this role is the pe rfect fit for you. Text or WhatsApp to Cathy – 0414 422 943\n\n \;\n \n \;\n\n[btn text="See More Jobs" tcolor=#FFF bcolor=#FF00FF thoverco lor=#FFF link="https://staging.rydedistrictmums.com.au/directory/job-board /" target="_blank"]\n\n \;\n\n \; ATTACH;FMTTYPE=image/jpeg:https://dev.rydedistrictmums.com.au/wp-content/u ploads/2025/09/Franchise-Expo-Logo.png CATEGORIES:Job Board END:VEVENT BEGIN:VTIMEZONE TZID:Australia/Sydney X-LIC-LOCATION:Australia/Sydney BEGIN:STANDARD DTSTART:20250406T020000 TZOFFSETFROM:+1100 TZOFFSETTO:+1000 TZNAME:AEST END:STANDARD BEGIN:DAYLIGHT DTSTART:20251005T030000 TZOFFSETFROM:+1000 TZOFFSETTO:+1100 TZNAME:AEDT END:DAYLIGHT END:VTIMEZONE END:VCALENDAR